When ERP is botched, CFOs must act

Companies long have grappled with glitches in their ERP (enterprise resource planning) system implementations -- a situation that the recent botched-rollout record suggests won't get better any time soon. While ERP projects go awry for many reasons, each incident reveals its own set of troublesome repercussions, financial and otherwise. IT, of course, is the first to get the call for repairs. But the CFO is rarely far behind.

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